Privacy Policy

Effective Date: [Insert Date]

Your privacy is important to us. This Privacy Policy explains how the Institute of Licensed Trade Stock Auditors (“ILTSA”, “we”, “our” or “us”) collects, uses, stores, and protects personal data when you interact with our website at www.iltsa.co.uk (“our site”).

By using our site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the site.

Who We Are

The Institute of Licensed Trade Stock Auditors is a UK-based professional body.

Address: ILTSA, c/o Secretary, 7 Boyd Orr Drive, Penicuik, Midlothian, EH26 0JR
Phone: 01422 833 003
Data Protection Officer: Pam Brown (via contact form)

What This Policy Covers

This policy covers your use of our website and how we collect, store, and use your data. It does not apply to third-party websites linked from our site, including social media platforms. Please review their privacy policies separately.

Social Media

If you interact with ILTSA via social media (e.g. Facebook), your use is also subject to the respective platform’s privacy policy and settings. ILTSA does not control how your data is processed on those platforms.

Your Rights

Under the UK GDPR, you have the right to:

  • Be informed about how we use your data
  • Access your personal data
  • Request correction or deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Not be subject to automated decision-making

To exercise your rights, contact us using the details below. You may also contact the Information Commissioner’s Office at www.ico.org.uk.

What Data We Collect

  • Name and job title
  • Email address and telephone number
  • Company or profession
  • IP address, browser and device details
  • Pages visited, referring sites, and preferences
  • Data provided via contact forms

How We Use Your Data

We process your data for purposes including:

  • Responding to your enquiries
  • Forwarding details to stock auditors at your request
  • Providing our services and customising your experience
  • Sending marketing communications (only with consent)
  • Website analytics and improvements

You may withdraw consent at any time or unsubscribe from emails via the link provided.

How Long We Keep Your Data

We keep data only as long as necessary. For example:

  • Enquiry data is deleted after being forwarded to the relevant auditor
  • Stock auditor listings are retained until we are requested to remove them

Data Storage and Security

Your data is stored securely on UK-based servers. We use HTTPS encryption and restrict access to authorised users only.

Sharing Your Data

We do not sell your data. We may share it:

  • With stock auditors you have selected
  • With service providers under contract
  • Where required by law or legal proceedings

Business Changes

If ILTSA is restructured or acquired, your data may be transferred under the same terms of this policy. You will be notified in advance.

Managing Your Data

You can control how we use your data. You can unsubscribe from marketing or contact us to update, restrict or delete your information at any time.

Withholding Information

You may browse the site without submitting personal data. However, contact forms and search features require limited information to function.

Accessing Your Data

You may request a copy of the personal data we hold about you. Requests are free of charge and can be made using the contact details below.

Cookies

We use cookies to improve functionality and gather anonymous usage data. For details, please read our Cookies Policy.

Contact Us

If you have questions or want to exercise your data rights, please contact us:
Phone: 01422 833 003
Online: via our contact form

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. Please review it periodically.